
Privacy Policy
Effective Date: 25 August 2025
Welcome to Speakers Solutions. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights. By using our website, you're agreeing to the terms outlined here.
1. Information We Collect
We collect several types of information to support our services:
Voluntary data: When you contact us, request a speaker, or sign up for our newsletter, we may ask for your name, email, organization, and phone number.
Automatically collected data: Technical details such as your IP address, browser type, device, and browsing activity (e.g., pages visited, time spent) are collected using cookies and web analytics tools.
This information helps us improve your experience and better match speakers to your needs.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and fulfill your speaker requests
- Deliver relevant communications, including newsletters and updates
- Improve our website's functionality, personalization, and relevance
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Speakers & Event Partners (for booking purposes)
- Service Providers such as IT, hosting, marketing, and payment processors
- Regulatory or Legal Authorities if required under Australian law
- Business Transfers (in case of sale, merger, or restructure)
We will never sell your information to third parties.
4. Overseas Disclosure
As we work with speakers and clients globally, your information may be transferred to overseas recipients. Where this occurs, we take reasonable steps to ensure compliance with the Australian Privacy Principles (APP 8 – Cross-border disclosure of personal information).
5. Data Security
We take reasonable steps to protect your personal information against misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:
- Secure servers and encrypted data transfers
- Restricted staff access to personal data
- Regular monitoring of IT systems
6. Data Retention
We keep personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, data is securely destroyed or de-identified.
7. Your Rights
Under the Privacy Act 1988 (Cth), you have rights to:
- Request access to the personal information we hold about you
- Request corrections if information is inaccurate, outdated, or incomplete
- Opt out of receiving marketing communications at any time
- Make a complaint if you believe we have breached the APPs
8. Complaints
If you have concerns about your privacy, please contact us directly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Children's Privacy
Our website is designed for a general audience and not directed at individuals under 13. We do not knowingly collect personal data from minors.
10. Update to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.